The Household and Personal Services Sector groups businesses are primarily engaged in repairing and maintaining personal and household goods. Examples include personal care services, death care services, services conducted within the household, laundry and dry cleaning services, pet care (except veterinary), dating services, individuals employed as cooks, maids and butlers, and outside workers, such as gardeners, caretakers and other maintenance workers.
Employer One is a workforce development survey of businesses in Stormont, Dundas and Glengarry. Results were from 59 employers in the Household and Personal Services Sector in SDG as of May 20, 2015.
59 employers in the Household and Personal Services Sector responded to the Employer One Survey
Nearly 15% indicate they will be hiring the coming year.
Employers rely on word of mouth, on-site job posters and their company’s website to recruit new employees.
They indicate little problem in finding suitable job candidates.
Household and Personal Services employers value customer service, dedication and motivation (work ethic) and the ability to work independently most highly.
Technical Skills are of lesser importance for these employers.
- Of the 56 businesses who responded, 8 (14.6%) plan to hire in the next year.
Labour Force Supply
- While nearly 30% per cent of 58 responding companies indicated they had hired in the past year, 5 (33.3%) of 15 responding companies indicated positions that were difficult to fill. 65.9% of employers indicated that the availability of workers locally was either good or excellent. This would indicate good labour market supply.
Hiring in the past year
|Occupational Groups where hiring took place in the past year||Hiring planned in the coming year|
|Occupational Group||Full Time||Part Time|
|Sales and Service||23||1||20||1||21|
|Business, Finance and Administration||1||0||0||0||1|
|Manufacturing or Utilities||1||0||0||0||0|
|Trades, Transport and Equipment Operators and Related Occupations||0||2||0||0||5|
|Natural Resources, Agriculture and Related Production Occupations||0||0||0||0||6|
|Occupations in demand between October 2013 and May 2015 in SDG (# of positions)|
|Summer Student||6||Machine Technician||1|
|General Labourer||3||Pet Groomer||1|
|Front Desk Representative||2||Sales Person||1|
|Maintenance Technician||2||Tattoo Artist||1|
|How do you rank the availability of workers locally?||41||responses|
- 65% of employers rely on word of mouth, on-site job posters and their company’s website to fill openings.
|What recruitment methods are used to fill open positions?|
|Word of Mouth||16||40.0%||Newspaper Ads||3||7.5%|
|On-site Job Posters||5||12.5%||Unsolicited Resumes||2||5%|
|Company’s Website||5||12.5%||Recruitment at Schools||0||0%|
|Online Job Board||3||7.5%||Job Fairs||0||0%|
- 16 of 38 or 42.1% of respondents supported the training of their workers.
|Technical Training Requirements (# of multiple responses)|
|Accounting/Business Management||Funeral Director|
|Computer literacy for Industry Specific Software (2)||Health & Safety|
|Customer Service (5)||Product Knowledge (4)|
|Esthetics Techniques||Receptionist Skills|
|Fashion Trends||Skills Development for Salon Trade (10)|
|Essential Skill Requirements|
Source and Barriers to Training Existing Workers
- More than 32% of employers rely on on-the-job training for workforce development.
|Source of Training||#||%||Barriers to training||#||%|
|On the Job||17||32.1%||Productivity Loss During Training||9||24.3%|
|Vendor Specific||7||13.2%||Awareness of Existing Programs||6||16.2%|
|Private Trainer||7||13.2%||Training Not Available Locally||4||10.8%|
|College||6||11.3%||Distance to Travel for Training||4||10.8%|
|Online||6||11.3%||Awareness of Training Support||3||8.1%|
|University||1||1.9%||Trained Employees Lost to Competitor||3||8.1%|
Top Competencies of Current and Future Workers
|Competency||Current Employees||Future Employees|
|Dedication and Motivation (Work Ethic)||27||19.7%||25||14.8%|
|Self-motivated / Ability to Work Independently||18||13.1%||21||12.4%|
|Written and Verbal Communication||12||8.8%||18||11%|
|Analytical Problem Solving||10||7.3%||11||6.5%|
|Teamwork / Interpersonal Skills||5||3.6%||10||5.9%|
|Creativity / Entrepreneurialism||5||3.6%||7||4.1%|
|Willing to Learn||5||3.6%||11||6.5%|