The Professional, Technical and Education Services Sector supplies services to individuals and businesses.  This sector is primarily engaged in activities in which human capital is the major input. These establishments make available the knowledge and skills of their employees, often on an assignment basis.  Examples include legal services industries, accounting and related services industries, architectural, engineering and related services industries, surveying and mapping services industries, design services industries, management, scientific and technical consulting services industries, scientific research and development services industries, and advertising services industries.

 

Employer One is a workforce development survey of businesses in Prescott-Russell.  Results were from 165 employers in the Professional, Technical and Education Services Sector in PR as of May 20, 2015.

 

HIGHLIGHTS

165 employers in the Professional, Technical and Education Services Sector responded to the Employer One Survey

29% indicate they will be hiring the coming year.

Employers rely on word of mouth, their companies’ website, unsolicited resumes and other methods to recruit new employees.

They indicate little problem in finding suitable job candidates.

Professional, Technical and Education Services employers value customer service, written and verbal communication, analytical problem solving, the ability to work independently, and dedication and motivation most highly.

Technical Skills are of importance to this employer.

 

Expected Hiring

 

  • Of the 127 businesses who responded, 38 (29%) plan to hire in the next year.

 

Labour Force Supply

 

  • While over 35% of 117 responding companies indicated they had hired in the past year, 11 (29%) of 38 responding companies indicated positions that were difficult to fill. Over 80% of employers indicated that the availability of workers locally was either good or excellent. This would indicate good labour market supply.

 

Hiring in the past year

 

Occupational Groups where hiring took place in the past year Hiring planned in the coming year
Occupational Group Full Time Part Time
Perm. Temp. Perm. Temp.
Trades, Transport and Equipment Operators and Related Occupations 18 4 3 5 22
Manufacturing or utilities 15 0 0 0 16
Business, Finance and  Administration 9 1 2 1 7
Education, Law  or Social, Community & Government Service 8 0 8 0 9
Other 6 6 7 4 24
Management 4 0 0 0 2
Sales and Service 3 0 0 0 3
Natural and Applied Sciences and Related Occupations 1 0 0 0 1
Health Occupations 1 0 0 0 0
Arts, Culture or Recreation 1 3 0 15 16
Natural Resources, Agriculture and Related Production Occupations 0 0 0 0 0

 


Occupations in demand between October 2013 and May 2015 in PR (# of positions)
Labourer 18 Gas Technician 2
Plumber 7 Teacher’s aide 1
Volunteer Fireman 7 Surveyor 1
Technician 7 Assistant Fire Chief 1
Driller 6 Childcare Personel 1
Apprentice 5 Concrete Finisher 1
Law clerk 3 Job Counsellor 1
Administrative Assistant 3 Drafts Person 1
Lawyer 3 Apprentice Electrician 1
Electrician 3 HVAC Technician 1
Receptionist 3 Driving Instructor 1
Bookkeeper 2 IT Manager 1
Summer Camp Monitor 2 Marketing 1
Counsellor 2 Mechanic 1
Coordinator 2 Production Assistant 1
Designer/Project Manager 2 Secretary 1

 

How do you rank the availability of workers locally?   92 responses  
Poor Fair Good Excellent
4 4.3% 14 15.2% 68 73.9% 6 6.5%

 

Recruitment

  • Nearly 62% of employers rely on word of mouth, their companies’ website, unsolicited resumes and other methods to fill openings.

 

What recruitment methods are used to fill open positions?
Method Number Percent Method Number Percent
Word of Mouth 35 34.0% On-site Job Posters 5 4.9%
Company’s Website 16 15.5% Recruitment at Schools 3 2.9%
Unsolicited Resumes 12 11.7% Recruitment Agency 3 2.9%
Other 11 10.7% Newspaper Ads 1 1.0%
Employment Centres 9 8.7% Job Fairs 0 0.0%
Online Job Board 8 7.8%  

 

Training Needs

  • 53 of 84 or 63.1% of respondents supported the training of their workers.

 

Technical Training Requirements (# of multiple responses)
Health and Safety 13 Bookkeeping 1
Computer Literacy 8 Building Code Training 1
Customer Service 8 Day Care / Summer Camp 1
CPR / First Aid 7 Drilling 1
Policy & Procedures 7 Emergency Training 1
Mechanical Repair Training 5 Equipment Handling 1
Event Planning 4 Extrication 1
Administration 3 Fork Lift and Rigging 1
Fall Arrest 3 HVAC Training 1
Heavy Equipment Training 3 Medical Assistance 1
Legal Training 3 Municipal Management 1
Production Training 3 Order & Dispatch Training 1
Project Management 3 Public Health Training 1
Research Training 3 Reception 1
Electrical Levels 2 Soft Plan Program Training 1
G Licences 2 Surveying 1
Tax Law Updates 2 Teacher’s Aide Training 1
Accessibility for Disabled 1 Traffic Control 1
Apprenticeship 1 Veterinary Practices 1
Best Practices 1  
Essential Skill Requirements
Writing & Communications skills 2 Leadership 1
Time Management 1 Team Work 1

 

Source and Barriers to Training Existing Workers

  • Over 43% of employers rely on on-the-job training for workforce development.

 

Source of Training No. % Barriers to training No. %
On the Job 64 43.8% Awareness of training support 92 46.7%
Professional Association 28 19.2% Cost 35 17.8%
College 22 15.1% Productivity Loss During Training 24 12.2%
Vendor Specific 9 6.2% Distance to Travel for Training 15 7.6%
Private Trainer 9 6.2% Awareness of Existing Programs 14 7.1%
Online 8 5.5% Training not Available Locally 14 7.1%
University 3 2.1% Trained Employees Lost to Competitor 3 1.5%
Other 3 2.1% Other 0 0.0%

 

Top Competencies of Current and Future Workers

 

Competency Current Employees Future Employees
Number Percent Number Percent
Customer Service 44 14.7% 39 12.7%
Written and Verbal Communication 38 12.7% 39 12.7%
Technical 37 12.3% 31 10.1%
Analytical Problem Solving 34 11.3% 36 11.7%
Self-motivated / Ability to work independently 33 11.0% 29 9.4%
Dedication and Motivation (Work Ethic) 30 10.0% 29 9.4%
Teamwork / Interpersonal Skills 25 8.3% 30 9.7%
Computer Literacy 20 6.7% 24 7.8%
Time Management 18 6.0% 24 7.8%
Willing to Learn 15 5.0% 18 5.8%
Creativity / Entrepreneurialism 6 2.0% 8 2.6%
Other 0 0.0% 1 0.3%