The Household and Personal Services Sector groups businesses are primarily engaged in repairing and maintaining personal and household goods. Examples include personal care services, death care services, services conducted within the household, laundry and dry cleaning services, pet care (except veterinary), dating services, individuals employed as cooks, maids and butlers, and outside workers, such as gardeners, caretakers and other maintenance workers.
Employer One is a workforce development survey of businesses in Prescott-Russell Results were from 117 employers in the Household and Personal Services Sector in PR as of May 20, 2015.
117 employers in the Household and Personal Services Sector responded to the Employer One Survey
Over 21% indicate they will be hiring the coming year.
Employers rely on word of mouth, other methods and unsolicited resumés to recruit new employees.
They indicate little problem in finding suitable job candidates.
Household and Personal Services employers value customer service, dedication and motivation (work ethic), written and verbal communication, and the ability to work independently most highly.
Technical Skills are of lesser importance for these employers.
- Of the 90 businesses who responded, 19 (21.1%) plan to hire in the next year.
Labour Force Supply
- While over 27% per cent of 92 responding companies indicated they had hired in the past year, 6 (25%) of 24 responding companies indicated positions that were difficult to fill. 72.6% of employers indicated that the availability of workers locally was either good or excellent. This would indicate good labour market supply.
Hiring in the past year
|Occupational Groups where hiring took place in the past year||Hiring planned in the coming year|
|Occupational Group||Full Time||Part Time|
|Manufacturing or utilities||25||8||0||0||21|
|Sales and Service||11||0||6||0||17|
|Trades, Transport and Equipment Operators and Related Occupations||8||5||4||0||13|
|Education, Law or Social, Community & Government Service||2||0||2||0||0|
|Business, Finance and Administration||1||0||6||0||0|
|Natural and Applied Sciences and Related Occupations||0||0||0||0||0|
|Arts, Culture or Recreation||0||0||0||0||0|
|Natural Resources, Agriculture and Related Production Occupations||0||0||0||0||7|
|Occupations in demand between October 2013 and May 2015 in PR (# of positions)|
|Morgue Assistant||5||Customer Service||1|
|Esthetician||3||Child Care Worker||1|
|How do you rank the availability of workers locally?||63||responses|
- Over 78% of employers rely on word of mouth, other methods and unsolicited resumés to fill openings.
|What recruitment methods are used to fill open positions?|
|Word of Mouth||26||55%||Employment Centres||1||2%|
|Unsolicited Resumes||5||11%||Newspaper Ads||1||2%|
|Company’s Website||5||11%||Recruitment at Schools||0||0%|
|On-site Job Posters||1||2%||Job Fairs||0||0%|
|Online Job Board||1||2%|
- 49 of 76 or 64.5% of respondents supported the training of their workers.
|Technical Training Requirements (# of multiple responses)|
|Hair Styles & Cutting Techniques||15||Travel Advisor||1|
|Health & Safety||14||Cooking Training||1|
|Product Knowledge||11||Safe Driving Techniques||1|
|Equipment Handling||3||Fashion Tendencies||1|
|Cashier||3||CPR / First Aid||1|
|Sales & Service||2||Knowledge about Fitness||1|
|Administration||2||Gas Bar Handling||1|
|Hospitality||2||Heavy Equipment Training||1|
|Mortuary Services||2||Hospital Procedures||1|
|Fitness Training||2||Project Management||1|
|Essential Skill Requirements|
|Computer Skills||6||Team work||1|
Source and Barriers to Training Existing Workers
- More than 46% of employers rely on on-the-job training for workforce development.
|Source of Training||#||%||Barriers to training||#||%|
|On the Job||57||46.7%||Awareness of training support||94||51.4%|
|Professional Association||24||19.7%||Productivity Loss During Training||28||15.3%|
|Vendor Specific||13||10.7%||Distance to Travel for Training||15||8.2%|
|University||9||7.4%||Awareness of Existing Programs||9||4.9%|
|Private Trainer||5||4.1%||Trained Employees Lost to Competitor||6||3.3%|
|Online||0||0.0%||Training not Available Locally||5||2.7%|
Top Competencies of Current and Future Workers
|Competency||Current Employees||Future Employees|
|Dedication and Motivation (Work Ethic)||32||15.5%||25||14.7%|
|Written and Verbal Communication||27||13.1%||21||12.4%|
|Self-motivated / Ability to work independently||25||12.1%||19||11.2%|
|Teamwork / Interpersonal Skills||15||7.3%||14||8.2%|
|Creativity / Entrepreneurialism||10||4.9%||10||5.9%|
|Willing to Learn||8||3.9%||10||5.9%|
|Analytical Problem Solving||6||2.9%||5||2.9%|