The Health Care and Social Assistance Services Sector provides services to individuals and households.  This sector is engaged in providing health care by diagnosis and treatment, providing residential care for medical and social reasons, and providing social assistance, such as counselling, welfare, child protection, community housing and food services, vocational rehabilitation and child care, to those requiring such assistance. Examples include hospitals, nursing homes, palliative care agencies, home health care services, dentists and hygienists, doctors and medical specialists, physical therapists, social services, family planning centres, out-patient care centres and community care facilities.

 

Employer One is a workforce development survey of businesses in Prescott-Russell.  Results were from 103 employers in the Health Care and Social Assistance Services Sector in PR as of May 20, 2015.

 

HIGHLIGHTS

103 employers in the Health Care and Social Assistance Services Sector responded to the Employer One Survey

Over 28% indicate they will be hiring the coming year.

Employers rely on word of mouth, unsolicited resumes, and other rmethods to recruit new employees.

They indicate having some problem in finding suitable job candidates.

Health Care and Social Assistance Services employers value customer service, , written and verbal communication, dedication and motivation, the ability to work independently, and teamwork most highly.

Technical Skills are somewhat important to this employer.

 

Expected Hiring

 

  • Of the 53 businesses who responded, 15 (28.3%) plan to hire in the next year.

 

Labour Force Supply

 

  • While over 47% of 51 responding companies indicated they had hired in the past year, 8 (36.7%) of 22 responding companies indicated positions that were difficult to fill. Over 70% of employers indicated that the availability of workers locally was either good or excellent. This would indicate good labour market supply.

 

Hiring in the past year

 

Occupational Groups where hiring took place in the past year Hiring planned in the coming year
Occupational Group Full Time Part Time
Perm. Temp. Perm. Temp.
Health Occupations 28 7 32 3 73
Other 10 0 1 0 9
Business, Finance and  Administration 5 0 1 0 1
Management 2 0 0 0 0
Education, Law  or Social, Community & Government Service 1 0 2 0 0
Trades, Transport and Equipment Operators and Related Occupations 1 0 0 0 0
Natural and Applied Sciences and Related Occupations 0 0 0 0 0
Arts, Culture or Recreation 0 0 0 0 0
Sales and Service 0 0 0 0 0
Natural Resources, Agriculture and Related Production Occupations 0 0 0 0 0
Manufacturing or utilities 0 0 2 1 0

 

Occupations in demand between October 2013 and May 2015 in PR (# of positions)
Registered Nurse 20 Physician 3
Personal Support Worker 14 Receptionist 3
Hygienist 9 Cleaner 1
Cook 7 Community Health Officer 1
Night health aides 7 Dental Assistant 1
Dentist 4 Personal Assistant/Bookkeeper 1
Secretary 4 Physiotherapy aid 1
Dietary Aide 3 Registered Massage Therapist 1
Night Watch person 3 Sterilization Technician 1

 

How do you rank the availability of workers locally?   44 responses  
Poor Fair Good Excellent
2 4.5% 11 25.0% 27 61.4% 4 9.1%

 

Recruitment

  • Over 65% of employers rely on word of mouth, unsolicited resumes, and other methods to fill openings.

 

What recruitment methods are used to fill open positions?
Method Number Percent Method Number Percent
Word of Mouth 26 27.1% On-site Job Posters 4 4.2%
Unsolicited Resumes 22 22.9% Recruitment Agency 4 4.2%
Other 15 15.6% Recruitment at Schools 2 2.1%
Online Job Board 11 11.5% Job Fairs 0 0.0%
Company’s Website 7 7.3% Newspaper Ads 0 0.0%
Employment Centres 5 5.2%  

 

Training Needs

  • 34 of 43 or 79.1% of respondents supported the training of their workers.

 

Technical Training Requirements (# of multiple responses)
Health & Safety 12 Medication Training 2
Customer Service 7 Nursing 2
Housekeeping / Cook 7 Safe Food Handling 2
Computer Skills 6 Accounting 1
First Aid 5 Event Planning 1
Laboratory Techniques 4 Finances /Budgeting 1
Policy & Procedures 4 Health Equipment Training 1
Administration 3 Medical Knowledge 1
Intervention Training 3 Report Writing 1
Reception Training 3 Routine for Clinic 1
Cash Register 2 Security Risk Evaluation 1
Equipment Handling 2 WHMIS 1
Essential Skill Requirements
Communication 1  

 

Source and Barriers to Training Existing Workers

  • More than 41% of employers rely on on-the-job training for workforce development.

 

Source of Training No. % Barriers to training No. %
On the Job 58 41% Awareness of training support 92 57%
Professional Association 29 21% Cost 22 14%
Online 18 13% Productivity Loss During Training 14 9%
University 11 8% Distance to Travel for Training 13 8%
College 10 7% Awareness of Existing Programs 8 5%
Vendor Specific 8 6% Training not Available Locally 8 5%
Private Trainer 7 5% Trained Employees Lost to Competitor 5 3%
Other 0 0% Other 0 0%

 

Top Competencies of Current and Future Workers

 

Competency Current Employees Future Employees
Number Percent Number Percent
Customer Service 27 16.9% 23 14.6%
Written and Verbal Communication 26 16.3% 19 12.0%
Dedication and Motivation (Work Ethic) 20 12.5% 19 12.0%
Self-motivated / Ability to work independently 17 10.6% 17 10.8%
Teamwork / Interpersonal Skills 15 9.4% 16 10.1%
Technical 14 8.8% 14 8.9%
Analytical Problem Solving 14 8.8% 14 8.9%
Computer Literacy 10 6.3% 8 5.1%
Time Management 10 6.3% 12 7.6%
Willing to Learn 6 3.8% 13 8.2%
Creativity / Entrepreneurialism 1 0.6% 2 1.3%
Other 0 0.0% 1 0.6%